Our Values

Council’s Mission is underpinned by a series of Organisational Values which clearly set out the things we as an organisation ‘believe in’ and the organisational behaviours we want to promote. These Values are:

INTEGRITY

We will deal with our customers, both external and internal, in an open, honest, and ethical manner to create an environment of mutual respect, trust and professionalism.

CUSTOMER FOCUS

We will engage with our customers in an efficient and effective manner to provide exceptional customer service.

INNOVATION

We will strive to explore, learn and develop sustainable outcomes through best practice for the benefit of the community.

PARTNERSHIP

We will cooperate as a team to recognise and respect contributions that achieve common goals

PROFESSIONALISM

We will develop, empower, and recognise staff to achieve professional excellence in the delivery of service The Community Vision, Council’s Mission and Values work in concert together to direct the Council’s operational environment. The Community’s aspirations influence the Council’s Mission which sets out what the organisation as a whole aspires to and then through its Values the behaviours it promotes which will allow it to achieve the Community Vision. This relationship is shown in the diagram below:

The relationship between the Community Vision, Council Mission and Values and how this translates into outputs and outcomes for the Community encapsulated in the Community Strategic Plan which is a new requirement for Council’s under the NSW Government’s Integrated Planning & Reporting reforms.

The Community Strategic Plan is an overview document which identifies the community’s main priorities and expectations for the future and outlines strategies to achieve these goals. It must cover a minimum time-frame of 10 years.