Bins

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Ordering new bins for brand new houses

All urban residential homes in QPRC area are required to have a bin service provided by QPRC. Bins are provided by Council to the resident to use as directed by information provided with the bin.

The Bins remain the property of QPRC and are to remain at the property they are allocated too. 

Some former Palerang  Rural areas are provided bins and other rural areas and businesses it is an optional service. Please contact Council to check what service you are entitled too.

QPRC will only service bins that are issued by Council, Council will not service non QPRC bins.

Brand new homes will require an Occupational Certificate before bins are supplied.

Once you have your Occupational Certificate you can call 62856246 or request online .

'Bins delivered to your house remain the property of Council at all times. However, you may mark your house number and street name on the bins. If the property is later sold or tenanted, the bins remain on the property.

It is the resident’s responsibility to look after the bins, including bringing them in as soon as possible after collection, and storing them securely when not out for collection. Council will charge for the replacement of bins which are stolen or damaged due to neglect.

Once bins are delivered to your house, Council will levy a waste services charge in the rates of that property. The waste services at a property may only be changed on the advice of the owner or managing real estate agent.

You have moved into an existing home and there are bins missing

If you are a new tenant and the bins are not there when you moved in please contact your landlord or managing agent.  The bins belong to the property and must stay at the property. The managing agent or landlord must ensure the bins are there when there are new tenants.  If the bins are not there the landlord or managing agent is responsible for the cost of replacing the bins.

If you are a landlord or managing real estate agent of a tenanted house, please check that the bins are there at final inspection, and then lock them in the garage, shed or laundry until the next tenants arrive. Bins often ‘disappear’ between tenants and Council will charge for bin replacement if this occurs.

If you have recently purchased a property and the bins are missing you need to contact your solicitor as the bins should be present on settlement and council will charge for the replacement of the bins.

Ordering new bins for Rural properties

Former Queanbeyan Council Rural residences are offered an optional Garbage and Recycling Service or a Recycling service only. 

This is an optional service and the costs of the bins are added to the rates of the property when ordered. Bins are 240L and are collected fortnightly..

If you would like to order garbage and recycling bins you can submit your request online or contact council on 6285 6246. Please note the owner of the property has to order the bins as the cost is added to the rates of the property.

It is the resident’s responsibility to look after the bins, including bringing them in as soon as possible after collection, and storing them securely when not out for collection. Council will charge for the replacement of bins which are stolen or damaged due to neglect.

Ordering new bins for commercial/industrial properties

A commercial/industrial (or other non-residential) property may have Council waste, recycling and greenwaste services if they wish to, but this is not mandatory. A commercial/industrial property may have Council services and/or private waste collection services. Council’s waste services for these types of property are 240 litre kerbside bin services only - no larger bulk-style containers are available through Council.

A commercial property may have as many of each type of Council issued bin as they require, and are charged per bin in the rates of the property they service. New bins or changes to existing services may only be ordered on the advice of the owner or managing real estate agent. This can be done by ringing Council on 6285 6246 or online . The business operator has responsibility to look after the bins, including bringing them in as soon as possible after collection, and storing them securely when not out for collection. Council will charge for the replacement of bins which are stolen or damaged due to neglect.

Replacing a lost bin or damaged bin

Council will repair or replace at its discretion any bin which is damaged or worn through normal use. This is free of charge.

Property owners will be billed for the replacement of bins which are damaged through incorrect use or disappear due to incorrect storage.

Bins that are damaged (malicious or otherwise) or stolen from inside the property boundry, the cost of replacement will be the owners or managing agents responsibility.

To organise bin repairs/replacement ring Council on 6285 6246 or request online