Licensed Premises

Music and crowd noise from restaurants, hotels and clubs can sometimes reach levels that are considered offensive or a nuisance and affect the lifestyle of neighbours and residents.

The Police or the NSW Office of Liquor Gaming and Racing (OLGR) deal with 'noisy patrons' leaving licensed premises.

Council enforces regulations to protect the amenity of the community.

All Liquor Licensed premises are obliged to respond quickly and positively to resolve complaints received from neighbouring premises.

You can lodge a 'Disturbance Complaint' when licensed premises or the behaviour of patrons leaving the premises causes problems.

OLGR can also deal with any music or patron noise complaints about licensed premises through a disturbance complaint

You can get a 'Disturbance Complaint' form from OLGR's web site which also contains information on how to lodge a complaint.

To lodge a complaint contact:

NSW Office of Liquor, Gaming and Racing
Tel: 02 9995 0300
Website: NSW Office of Liquor, Gaming and Racing

Queanbeyan Council Tel: 02 6285 6000