Noise

 
It is a fact of life that we all make noise - talking to others, playing music, entertaining, working around the house. What is enjoyable to one person may be noise to another, too much noise can reduce peoples quality of life.

Noisy neighbours

The best approach for dealing with noisy neighbours is to talk to them and work together on a solution to settle the problem. You may feel anxious about approaching your neighbour, but remember they are sometimes not aware they are disturbing you. Talking about noise early on can help make neighbours aware of the problem and be more considerate in the future.

Residential noise and the law

Living in community in NSW there are rules (time limits) about when we can operate certain equipment.

Time limits exist in an effort to prevent the annoyance that noise from certain activities may cause our neighbour. The limits are based on what would be considered unreasonable.

Whatever the time of day consideration of your neighbour can help prevent many noise problems and lead to better neighbour relations.

 

Noise Source - from a residential premises

When noise shouldn't be heard 

Power tools, compressors, swimming pool pumps and equipment such as lawn mowers, leaf blowers, chain saws and the like

Between 8 pm until 7am weekdays & Saturday

and

8pm until 8am Sundays and public holidays

Musical instruments and sound equipment such as radios, sound systems, and public address systems

10pm until 8am every day and 12 midnight until 8am on any Friday, Saturday or day immediately before a public holiday

Domestic air-conditioners

10pm until 7am weekdays and 10 pm until 8am weekends and public holidays

Motor vehicles (except when entering or leaving premises)

8pm until 7am on weekdays and 8pm until 8am weekends and public holidays

Refrigeration units fitted to motor vehicles

8pm until 7am on weekdays and 8am until 8pm on weekends and public holidays

 

If speaking to your neighbour is not successful and where noise is a recurrent problem, you could consider contacting a Community Justice Centre (CJC).  These are government-funded but independent centres that specialise in settling differences between neighbours without getting into complicated legal processes.

Council's Environmental Health Officers are always willing to provide advice in regards to enquiries you may have regarding neighbourhood noise or if you are unable to resolve the matter by talking with your neighbour, a complaint can be made to Council.  It is important to relay all details of your complaint, including action already taken and the offending property address.

Please call Council during business hours on 02 6285 6268.

Alternatively you may contact Council by email or by mail:

The General Manager
Queanbeyan City Council
PO Box 90 
QUEANBEYAN NSW 2620



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